IT Helpdesk Technician

Dallas Based Transportation Company3 months ago
Dallas, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Based on the resume, qualified applicants will learn more about the company and the position if selected for an interview.

MINIMUM QUALIFICATIONS AND MINIMUM REQUIREMENTS:

  • Strong technical ability and troubleshooting skills
  • Excellent written and verbal communication as well as customer service skills
  • Ability to effectively operate within set guidelines, policies, and procedures
  • Exceptional customer-facing skills
  • High degree of demonstrated professionalism
  • Solid helpdesk experience, including support for Windows 10 and Windows 11 workstations
  • Supporting Windows workstations in a Microsoft Windows domain
  • Supporting network peripherals such as printers, handhelds, and mobile devices including iPhone and Android
  • CompTIA A+ certification is a plus but not required

Required Skills

Windows 11 support
Microsoft Windows domain
Windows 10 support
Network peripherals support
Android support
Technical troubleshooting
Excellent communication
iPhone support
Customer service