Retail and Marketing Specialist

About Record Town

Record Town, founded in 1957, is the oldest independent record store in Texas. We sell new and used vinyl records and CDs through our brick-and-mortar location in Fort Worth as well as worldwide through our website and the Discogs marketplace. We pride ourselves on friendly customer service and supporting our local music community. More than a shop, Record Town is a community hub for musicians, collectors, and enthusiasts. We strive to preserve the rich musical history of Fort Worth while looking to the future.

What we’re looking for:

A full-time team member who is an honest, reliable, hard-working self-starter, knowledgeable and passionate about music and the community. Most of your time will be spent with day-to-day store operations:

• Use your musical knowledge to assist customers in-person, over the phone, and online.
• Stock, clean, and organize the store.
• Restock supplies as needed.
• Operate the Shopify POS system.
• List new and used inventory on Discogs.
• Package and ship online orders accurately and promptly.
• Assist with buying and acquiring used music collections.
• Contribute ideas to improve workflows, systems, and customer experience.

Marketing and Community Outreach:

The rest of your time will be spent outside of the store assisting in marketing and community outreach:

• Assist in creating and posting social media content on Instagram and Facebook.
• Respond to social media and email queries as they arrive.
• Support outreach efforts and in-store promotions. This may involve travel within the Dallas-Fort Worth metropolitan area.

Who you are:

• Honest, reliable, and dependable.
• Comfortable working independently and taking initiative.
• A self-starter who enjoys both structure and creative freedom.
• Detail-oriented and organized.
• Excellent oral and written communication skills.
• Interested in vinyl and music collecting culture.
• Knowledgeable about a wide range of popular music from the 1960s to the present, including Rock, Soul, Country, and Jazz.
• Able to keep up with current trends in music and vinyl collecting.
• Comfortable with technology, specifically browser-based and iOS-based apps like Shopify and Discogs.
• Flexible with scheduling and must be able to work weekends.
• Able to lift up to 50 pounds short-term.
• Experience or equivalent education preferred with social media marketing and community engagement.
• Experience preferred with grading records using the Goldmine standard (Mint, Near Mint, Very Good Plus, etc.).

What this job is like:

This is not a typical retail job - we are a small independent business and the work you put in directly impacts the success of the store. There is a lot involved to keep the store running efficiently. We all take ownership of the store’s success, and you will have to handle responsibilities and plan and execute projects independently while keeping open communication with the rest of the team.

A typical shift may involve packing and shipping orders, listing new inventory, answering phone calls and email messages, making social media content, planning for future in-store events, reaching out to community partners, giving assistance and recommendations to customers, restocking supplies, reorganizing an entire section, and reconciling inventory numbers. You must be able to switch between tasks at a moment’s notice in order to give our customers the best experience.

This job involves being on your feet and moving around for 8-hour shifts, with frequent kneeling or squatting. You may be expected to lift up to 50 lbs. of boxed records.

How to apply:

To apply, please send:

• Cover letter: With an introduction to yourself and why you would be a good fit for this position.
• Resume: With your work and education history.

Email your resume and cover letter to music@recordtowntx.com.

Pay and Work Location:

Pay: $15.00 - $20.00 per hour

Work Location: In person