Sr, Marketing Operations Manager

Position Overview

At Mitel, you will have the opportunity to help businesses connect, collaborate and deliver better experiences for customers. In the role of Senior Marketing Operations & Analytics Manager, you will drive strategic marketing operations, generate actionable insights, and ensure seamless cross-functional collaboration with Marketing, Sales, RevOps, and IT to fuel business growth.

Key Responsibilities

• Develop and optimize end-to-end marketing processes, including account management, scoring, routing, and lifecycle tracking.
• Ensure data quality and compliance with privacy laws (e.g., GDPR, CCPA) across platforms.
• Design and manage marketing performance dashboards to track key KPIs such as pipeline contribution, conversion rates, and ROI.
• Partner with Sales and Sales Ops to support forecasting and pipeline attainment goals.
• Lead marketing attribution modeling to determine channel and campaign effectiveness.
• Act as the primary liaison between Marketing, Sales, RevOps, and IT to ensure operational alignment and seamless data integration.
• Provide insights and strategic recommendations to Marketing leadership based on data trends.
• Support go-to-market planning with audience segmentation, TAM analysis, and targeting insights.

Required Qualifications

• 7–10 years of experience in marketing operations, analytics, or revenue operations.
• Deep experience with CRM and MAP platforms (e.g., Salesforce and Marketo).
• Proficiency in analytics tools such as Tableau, Looker, Google Analytics, and Excel/Sheets.
• Strong understanding of B2B marketing funnels, demand generation, ABM, and attribution modeling.
• Exceptional problem-solving, communication, and project management skills.
• Bachelor’s degree in marketing, business, analytics, or a related field (MBA a plus).

Preferred Qualifications

• Experience in SaaS or tech-driven environments.
• Familiarity with tools such as 6sense, Caliber Mind, SalesLoft, or similar.
• Strong change management skills and a systems-thinking mindset.
• Passion for turning data into insights that drive growth.
• A track record of creative solutions to address challenges.

Benefits & Perks

• Medical, Dental, Vision, Life and Disability Insurance
• Matching 401(k) plan
• Paid Time Off (holiday, vacation, and sick)
• Employee Assistance Program and Reward & Recognition Programs

Additional benefits may vary based on employment status.