Patient Registrar
Job Description
Position Overview
As a Patient Registrar with Wesley Medical Center, you will play a vital role in ensuring timely and accurate patient registration while exemplifying outstanding customer service. Multiple schedules are available, including Mid-shifts/Evenings, 5pm to 10pm, 1pm to 9:30pm, and 4:30pm to 1am. Join an organization devoted to giving back—HCA Healthcare colleagues invested over 156,000 volunteer hours last year—and unlock your potential with a leading healthcare provider dedicated to the growth and development of its team.
Be a part of an organization that invests in you! We are reviewing applications for our Patient Registrar opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key Responsibilities
- Interview patients at the workstation or bedside to obtain all necessary account information (utilizing carts/computers on wheels for bedside registration)
- Provide exemplary customer service
- Ensure charts are completed accurately
- Verify all insurance details and obtain pre-certification/authorization as required
- Calculate and collect patient liability amounts
- Secure all necessary signatures for treatments, release of medical information, assignment of insurance benefits, and payments
- Process patient charts according to established paperwork flow and productivity standards
- Gather identifying, demographical, insurance, and financial information from patients or their representatives
- Assign Insurance Plans (IPlans) accurately
- Verify insurance benefits and determine pre-certification/authorization status via online or other resources, entering all necessary details into the registration system
Required Qualifications
- 1 year of related experience preferred
- Demonstrated proficiency in Microsoft Office applications
Benefits & Perks
- Comprehensive medical coverage with prescription drug and behavioral health benefits, plus free telemedicine services and AirMed transportation
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, plus supplemental health protection plans (accident, critical illness, hospital indemnity)
- Free counseling services and resources for emotional, physical, and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% discount on HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance
- Referral services for child, elder, and pet care, as well as home and auto repair and event planning
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness initiatives, rollover assistance services, and preferred banking partnerships
- Education assistance including tuition, student loan support, certification help, and dependent scholarships
- Colleague recognition program
- Time Away From Work Program covering paid time off, family leave, and both long- and short-term disability
- Employee Health Assistance Fund offering free employee-only coverage based on income