Entry-Level Computer Helpdesk Support Associate

Entry Level Technology Jobsover 1 year ago
Mission, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Mission area? We have an opening for Entry-Level Computer Support Assistants to join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You'll interact with users by answering questions, training them on basic system and computer functions, addressing various system and user issues, and ensuring prompt resolution in a professional manner.

Key Responsibilities

  • Answer users' questions regarding computer systems
  • Train users on basic system and computer functions
  • Address and troubleshoot system and user issues
  • Resolve issues in a timely and professional manner

Required Skills

Troubleshooting
Computer Support
Hardware Support
Technical Assistance
Communication
Software Support
Customer Service