Orthopedic Associate Sales Representative

Position Overview

The Sales Representative is responsible for achieving predetermined sales goals and quotas within an assigned territory. The candidate will establish, build, and maintain customer relationships through constant communication and in‐person appointments. This position requires maintaining expert knowledge of our market‐leading product portfolio and consulting surgeons in the operating room regarding the use of Arthrex products and procedures.

Key Responsibilities

• Meet and exceed sales objectives for the territory. Arthrex Buffalo is an independent agency authorized to sell Arthrex products by working with surgeons and healthcare professionals. Arthrex is a global leader in new product development and medical education in orthopedics.
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing effective sales strategies.
• Communicate with current and new customer accounts regarding product updates, changes in the product portfolio, and educational programs.
• Implement new sales plans and marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Cross-sell additional products or manage new product introductions as they become available.
• Address any account-related issues promptly and professionally.
• Support compliance initiatives by maintaining confidentiality, protecting company assets, acting ethically and with integrity, and adhering to all applicable laws, regulations, and company policies.
• Receive coaching, training, or mentoring from the sales manager and transfer knowledge to peers as needed.
• Maintain ongoing training in sales skills, product features/benefits, and other critical business applications.
• Collect competitive data and stay current on industry, customer, and competitive trends.
• Participate in sales meetings and professional association meetings outside normal business hours as required.
• Ability to lift up to 35 pounds on a regular basis.

Required Qualifications

• Minimum of 3+ years of orthopedic or related experience; sports experience preferred.
• Bachelor’s degree.
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
• Must be comfortable in open operating room environments.
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex.
• Knowledge of operating room protocols and procedures.
• Ability to learn a high level of technical information, anatomy, and surgical indications.
• Prior sales experience is a plus.
• Proficiency in MS Office.
• Ability to create an effective business plan (30/60/90).
• Commission-driven individual.
• Strong public speaking and communication skills.
• Strong sense of urgency and ability to work well under pressure.
• Self-assurance, competitive drive, and the ability to work independently while making decisions and taking responsibility.
• Commitment to all Compliance and Code of Conduct policies.
• Valid driver’s license and access to your own transportation.