Medical Office Specialist

HCA Healthcare10 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Are you passionate about the patient experience? At HCA Healthcare, we care like family. Join Memorial NeuroSpine as a Medical Office Specialist and be part of a team that values high-quality, efficient patient care. This full‐time role (Monday – Friday, days; no nights, on-call, weekends or holidays) is dedicated to ensuring a warm, welcoming experience for every patient while supporting our community with integrity.

In addition to a dynamic work environment, HCA Healthcare has a longstanding commitment to compassionate care and community support.

Key Responsibilities

  • Manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
  • Manage filing and retrieving medical records and patient information.
  • Assist with collecting and recording co-pays (cash and/or charge) and balancing the day in the computer.

Preferred Qualifications

  • One year of experience in a medical office setting.
  • Experience using an EHR system.

Benefits & Perks

  • Comprehensive medical coverage including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed transportation.
  • Additional options for dental, vision, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services, and preferred banking partnerships.
  • Education assistance including tuition, student loan and certification support, and dependent scholarships.
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long‐ and short‐term disability coverage, and leaves of absence).
  • Employee Health Assistance Fund offering free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Office Specialist opening. We promptly review all applications and highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Required Skills

front office management
patient relations
medical records management
clerical expertise
scheduling
insurance verification
EHR system proficiency