Medical Office Operations Manager

Position Overview

We are seeking an experienced and highly organized Medical Office Director of Operations to oversee daily operations at our functional, regenerative & holistic chiropractic clinic in Miami, FL. This role is critical in implementing and optimizing organizational systems that drive operational excellence, improve clinical coordination, and ensure an exceptional patient experience, all while supporting sustainable long-term growth and practice expansion.

Key Responsibilities

• Develop, implement, and maintain management systems to support clinic growth and operational efficiency.
• Oversee front desk operations, including patient intake, billing, scheduling, insurance verification, and EMR integration.
• Optimize consultation workflows by coordinating a 3-Phase Clinical Consultation Flow: Initial Consultation, Supplement/Protocol Consultation, and Follow-Through System.
• Recruit, train, and supervise administrative staff while collaborating with Nurse Practitioners, chiropractors, and other providers.
• Manage vendor and laboratory relationships and support growth through digital marketing and outreach initiatives.
• Ensure compliance with HIPAA and healthcare regulations, and track operational and financial performance metrics.

Compensation & Incentives

• Annual Bonus: 15-20% based on practice efficiency metrics.
• Quarterly Reviews: Performance-based salary adjustments.
• Growth Incentives: Tied to patient satisfaction and operational improvements.

Benefits & Perks

• Health/Dental/Vision: Full coverage.
• Paid Time Off: 4 weeks annually.
• Continuing Education: $3,000 - $5,000 annual allowance.
• Professional Development: Conference attendance and certification support.
• Flexible Scheduling: Emphasis on work-life balance.
• Wellness Benefits: Aligned with functional medicine values.
• Professional Growth: Clear advancement pathways.
• Modern Work Environment: State-of-the-art technology and systems.