Entry Level Customer Service Representative
Azzam Commercial Consulting Incabout 1 month ago
Pittsburgh, PA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Posting
• MONDAY- FRIDAY ONLY*
We are seeking an Entry Level Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Required Skills
Communication
Multitasking
Documentation
Sales
Customer Service
Troubleshooting
Problem Solving