Entry Level Customer Service Representative

Azzam Commercial Consulting Incabout 1 month ago
Pittsburgh, PA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Posting

• MONDAY- FRIDAY ONLY*

We are seeking an Entry Level Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Required Skills

Communication
Multitasking
Documentation
Sales
Customer Service
Troubleshooting
Problem Solving