Entry Level Computer Support Assistant
New Jersey Professional Group10 months ago
Fair Lawn, NJ, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? We are seeking an Entry-Level Computer Support Assistant to join our Help Desk team in Fair Lawn. In this role, you will be part of the overall IT team, providing technical assistance and support related to computer systems, hardware, and software. You'll be responsible for answering users’ questions, training users on basic system functions, addressing system and user issues, and ensuring problems are resolved in a timely and professional manner. If you are a team player and excited to launch your IT career, we invite you to explore this opportunity!
Key Responsibilities
- Answer users' questions regarding computer systems, hardware, and software.
- Train users on basic system and computer functions.
- Address and troubleshoot system and user issues.
- Resolve issues in a timely and professional manner.
Required Skills
Communication
Hardware and Software Support
Customer Service
Basic IT Troubleshooting
Help Desk Support