HR Advisor

Position Overview

Compensation:$50,000 - $54,000

Epos Now is a cutting-edge cloud-based business operating within the payments and POS space with a global workforce across 8 countries. Our values—dynamic, human, honest, and passionate—drive us to provide awesome service. We are seeking an HR Advisor, a true generalist role accountable for the full spectrum of HR activities and supporting the development of our key people agenda under the Director of People and Culture.

Key Responsibilities

• Lead, motivate, and develop the team
• Coordinate team workload and set expectations
• Manage overall team performance and delivery
• Recommend and take ownership of operational improvements in line with company objectives and values
• Ensure accurate data processing and input from the team
• Deputize for the Head of HR in meetings and other activities, including during holidays and absences
• Act as a point of escalation for direct reports and field escalations
• Ensure workforce and succession planning are in place across the business
• Oversee contract, payroll, and asset aspects of onboarding
• Coach and support leaders and managers in HR employee relations, ensuring accurate records and adherence to processes
• Ensure managers are trained and competent in delivering employee relation activities
• Support managers in executing fair and competent disciplinary, performance, and capability management procedures in line with country-specific legislation
• Handle ACAS and Tribunal Claims if required
• Work with managers to reduce absence and unwanted turnover

Required Qualifications

• SHRM qualification
• Proven experience as an HR generalist
• People management experience
• Experience in managing/overseeing payroll
• Excellent HR systems experience
• Excellent communication skills, both written and verbal
• Excellent relationship-building skills
• Experience actively contributing to change and projects
• A strong understanding of employment law and HR best practices
• A professional and credible approach to business and HR
• Passion with a business-first mindset
• A results-focused approach
• Excellent customer service experience