Front Desk Clerk (Entry Level)

Position Overview

With a culture of recognition and a reputation for excellence, ELS is the ideal organization in which to build a long and successful career. We are hiring for the position of Front Desk Clerk in Miami, Florida. In this role, you will provide exceptional customer service by acting as the liaison for guests and residents, ensuring that every interaction is both memorable and efficient.

Job Type: Full-time • Pay: $16.00 per hour • Schedule: Tuesday & Wednesday off with weekend work • Work Location: In person

As an Equal Opportunity Employer, ELS welcomes and thanks all applicants.

Key Responsibilities

• Act as the property liaison by providing guests and residents with accurate information and promptly responding to inquiries in person and over the phone.
• Process payments and deposits efficiently.
• Run reports and submit maintenance request forms to maintain office efficiency.
• Collaborate closely with your Property Manager to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction by addressing conflicts and solving problems promptly.

Required Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with a strong focus on exceptional engagement.
• Strong organizational skills with meticulous attention to detail.
• Computer literacy and the ability to quickly learn new systems.

Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Employee discount