Senior Business Analyst – Information Services

Position Overview

The Senior Business Analyst performs advanced technical duties including planning and developing efficient business and operational systems to support core organizational functions. This role involves analyzing and recommending technical solutions, leading technical implementations that drive operational change, mentoring team members, and acting as a key liaison between departments and Information Systems teams.

Key Responsibilities

• Plan and develop efficient business and operations systems to support organizational functions.
• Analyze, evaluate, and recommend technical solutions to business and systems challenges.
• Lead technical implementations and drive operational change across the organization.
• Provide direction and mentorship to Business Analysts and project team members.
• Act as a department liaison, manage related projects, and advocate for departmental needs.
• Collaborate with decision makers, system owners, end users, and stakeholders to define requirements and resolve systems issues.
• Review and analyze existing systems to develop detailed functional specifications for improvements.
• Execute advanced systems design including data migration rules, business rules, and flow diagrams.
• Compare, evaluate, and enhance Commercial Off-The-Shelf (COTS) solutions for integration and data requirements.
• Provide advanced training and documentation to end users, acting as the liaison between business and IT groups.

Required Qualifications

• Bachelor’s Degree in Information Systems/Technology or a related field with three (3) to five (5) years of computer and information management experience. A comparable amount of education, training, or experience may be substituted for the minimum requirements.
• PMI-PBA certification is required. If not already achieved, certification must be obtained within the first year of employment. (Test fees are reimbursed by Seminole County upon a passing score.)
• Proven ability to translate business processes into technical requirements including database, integration, and functionality specifications.
• Excellent written and verbal communication skills with proficiency in Business English, modern office practices, and record keeping.
• Proven experience as a business analyst with training in Business Process Modeling.
• Proficiency in MS Office (Word, Excel, PowerPoint); knowledge of Microsoft Visio and Access is advantageous.
• Must possess a valid Class “E” Florida Driver’s License.
• Demonstrated independent judgment, initiative, teamwork, and the ability to interact effectively with internal and external customers at all levels.
• Willingness to attend required trainings and perform alternate duties in the event of an emergency.

Benefits & Perks

• Salary: Will be determined depending on qualifications of candidates who exceed the minimum requirements.
• Additional compensation: Based on licensure.
• Test fee reimbursement provided by Seminole County upon achieving a passing score.