Customer Service Specialist

Position Overview

Join us at BOXABL, the most exciting tech start-up on the planet. At our hi-tech studio in fabulous LAS VEGAS, Nevada, you'll receive a great salary, a comprehensive benefits package, and stock grants in the Company. We value hard-working and dedicated individuals who thrive in fast-paced, ever-changing environments. If you’re ready to work with a wildly talented team to solve the national housing crisis, this is the role for you.

Location: LAS VEGAS, Nevada

Key Responsibilities

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Advising customers or clients about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns as needed
• Troubleshooting common issues with a product or service
• Performing other duties as assigned

Required Qualifications

• Analytical and problem-solving skills
• Interpersonal and customer service skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Ability to work collaboratively within a customer service team
• Attentiveness and patience
• Strong time-management skills
• Ability to remain positive in challenging situations

Benefits & Perks

• Benefits: Great salary, comprehensive benefits package, and stock grants