Senior Technical Support Engineer – SaaS & Impact

Litera Group7 months ago
Greensboro, NC, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

About TP

A leading legal technology company is looking for a Senior Technical Support Engineer in North Carolina. The role involves managing technical support cases, troubleshooting complex software issues, and collaborating with cross-functional teams.

Your Responsibilities

  • Managing technical support cases
  • Troubleshooting complex software issues
  • Collaborating with cross-functional teams

Qualifications

Candidates should have a bachelor's degree and 3-5 years of experience in technical support, with strong analytical skills.

Benefits of Working with TP

This position offers a hybrid work model and a comprehensive benefits package, emphasizing employee growth and a supportive work environment.

Job ID: J-18808-Ljbffr

Required Skills

Cross-functional Collaboration
Software Troubleshooting
Analytical Skills
Technical Support