Senior Technical Support Engineer – SaaS & Impact
Litera Group7 months ago
Greensboro, NC, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
About TP
A leading legal technology company is looking for a Senior Technical Support Engineer in North Carolina. The role involves managing technical support cases, troubleshooting complex software issues, and collaborating with cross-functional teams.
Your Responsibilities
- Managing technical support cases
- Troubleshooting complex software issues
- Collaborating with cross-functional teams
Qualifications
Candidates should have a bachelor's degree and 3-5 years of experience in technical support, with strong analytical skills.
Benefits of Working with TP
This position offers a hybrid work model and a comprehensive benefits package, emphasizing employee growth and a supportive work environment.
Job ID: J-18808-Ljbffr
Required Skills
Cross-functional Collaboration
Software Troubleshooting
Analytical Skills
Technical Support