Analyst - Lending Engagement Marketing

American Express10 months ago
New York, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

This role is ideal for a proactive and customer-centric marketer with excellent project management skills. The candidate will be motivated by collaborating with partners across the organization and excited to make a mark on the business. American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

  • Partner with cross-functional teams—including the Lifecycle and Loyalty Marketing team, Consumer Lending, Premium Products, Analytics, Legal, and Compliance—to develop effective marketing strategies.
  • Lead the end-to-end campaign execution by collaborating with creative agencies and shepherding creatives through review processes, including delivering targeting files.
  • Manage performance by analyzing campaign results, tracking channel metrics, and optimizing budgets.
  • Drive awareness, reinforcement, and re-engagement marketing for lending features such as Pay Over Time, Pay It Plan It, and Personal Loans.

Required Skills

Customer Engagement
Cross-functional Collaboration
Analytics
Performance Management
Creative Agency Coordination
Budget Optimization
Marketing Campaign Execution
Project Management