Pharmacy Technician

Pharmacy Technician

The Fountain Group

North Chicago, IL

The Fountain Group has an immediate opening for Pharmacy Technician in the North Chicago area. This Pharmacy Technician supports pharmacists in processing and managing prescription orders, interpreting and dispensing prescriptions, maintaining records, and ensuring compliance with all regulatory requirements. The Pharmacy Technician will also collaborate with Leads and Supervisors to resolve issues, support operational priorities, and provide high-quality patient service.

• REQUIRED LICENSE & CERTIFICATION (MUST HAVE):
• Active Illinois Pharmacy Technician License (current and in good standing)
• Certified Pharmacy Technician (CPhT) – Required

Schedule:

• Monday – Friday, 8-hour shifts within 7:00AM – 7:00PM
• Must be available for a 10:30AM – 7:00PM shift as needed
• Overtime may be offered or mandated depending on workload

Key Responsibilities:

• Accurately enter prescription orders into the pharmacy system in compliance with federal, state, and local regulations, HIPAA, and internal policies.
• Obtain complete prescription information from healthcare providers and assist pharmacists with product replacement or missing prescription details.
• Support patient adherence by updating medication, allergy, and medical history records; triage calls to Nurses or Pharmacists as appropriate.
• Communicate with insurance payers and providers using internal/web tools to verify prescription coverage and benefits.
• Provide professional, efficient interactions with internal teams and external stakeholders.
• Identify and recommend process improvements to increase efficiency and productivity in pharmacy operations.
• Perform additional duties as assigned, including inbound/outbound call handling, prioritization of work, testing, and other tasks as designated by management.
• Check pharmacist voicemail and escalate messages as needed.

Required Qualifications:

• High School Diploma or equivalent
• Current Illinois Pharmacy Technician License (active and in good standing)
• Retail pharmacy experience
• Strong and accurate data entry skills
• Knowledge of medical terminology
• Call center and/or customer service experience
• Strong attention to detail and ability to make quality decisions under general supervision
• Clear, professional communication with healthcare professionals and patients
• Proficiency with computers and Microsoft Office (Word, Excel)

Additional Information:

If you are interested in being considered for any of the open Pharmacy Technician roles, please reply to this ad with an updated resume. Please forward this post to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.

The Fountain Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.

Pay:

$25.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location:

In person