<section style="font-family: system-ui, -apple-system, sans-serif; line-height: 1.6; max-width: 800px; margin: 0 auto; padding: 20px; color: #333;">
        <h1 style="color: #2c3e50; margin: 0 0 10px 0;">Customer Service Agent (Fully Remote)</h1>
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
        <p>As a Customer Service Agent, you'll receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately. You'll interact with clients, transportation providers, and other customers via phone and software applications (Data entry required). Additionally, you'll troubleshoot and problem-solve situations that may be outside standard procedures, becoming a knowledge expert.</p>
    </section>

    <section class="info-box" style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;">Receive inbound calls and make outbound service calls</li>
            <li style="margin: 8px 0;">Assess customer's transportation needs and assist appropriately</li>
            <li style="margin: 8px 0;">Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)</li>
            <li style="margin: 8px 0;">Troubleshoot and problem-solve situations that may be outside standard procedures</li>
            <li style="margin: 8px 0;">Become a knowledge expert</li>
        </ul>
    </section>

    <section class="info-box" style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
        <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;"><strong>Compensation & Benefits</strong></h2>
        <ul style="padding-left: 20px; margin: 10px 0;">
            <li style="margin: 8px 0;"><strong>Competitive Pay</strong></li>
            <li style="margin: 8px 0;"><strong>Medical, Dental, Vision</strong></li>
            <li style="margin: 8px 0;"><strong>PTO</strong></li>
            <li style="margin: 8px 0;"><strong>401K</strong></li>
        </ul>
    </section>
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Customer Service Agent - Graveyard Shift (Work From Home)

Job Description

Customer Service Agent (Fully Remote)

Position Overview

Key Responsibilities

Compensation & Benefits

Required Skills