Technical CSM: Cyber Risk Platform Adoption

Armis10 months ago
Baltimore, MD, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

A cybersecurity solutions company is seeking a Technical Customer Success Manager to enhance customer engagement and ensure effective platform adoption. In this role, you will align technical solutions with client objectives and build trusted relationships with stakeholders.

Key Responsibilities

  • Enhance customer engagement and drive effective platform adoption.
  • Align technical solutions with client objectives.
  • Build and nurture trusted relationships with stakeholders.

Required Qualifications

  • Significant experience in customer success.
  • Excellent communication skills.
  • Background in IT security.

Benefits & Perks

  • Compensation: $130,000 - $165,000
  • Benefits: Comprehensive health benefits
  • Work Environment: Diverse work environment

Required Skills

Platform Adoption
Cybersecurity
Customer Success Management
IT Security
Stakeholder Relationship Building
Technical Communication
Risk Management