Customer Service Analyst

U.S. Department of State9 months ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Description

This position is located in the Atlanta Passport Agency where the incumbent serves as a Customer Service Manager (CSM) responsible for planning and implementing a comprehensive customer service program for the assigned agency/center and, in conjunction with the other regional CSMs and the Customer Service National Program Manager develops customer service programs directorate.

Learn More

TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/

Required Skills

Team Collaboration
Customer Service Management
Problem Solving
Communication
Program Development