Remote Customer Service Representative
My Modern Desk22 days ago
San Antonio, TX
Remote
Full-time
Junior Level (1-3 years)
$18-$21 Hourly
Job Description
Position Overview
As a Remote Billing Support Representative, you will assist customers with billing inquiries, payment processing, and account updates. This role is fully remote, offering flexibility and an opportunity to make a meaningful impact on our clients' experiences.
We are a growing company looking to hire motivated individuals!
Key Responsibilities
- Respond to customer billing inquiries via phone, email, or chat.
- Process payments, issue refunds, and update account information as needed.
- Resolve billing discrepancies with accuracy and efficiency.
- Provide clear and empathetic communication to ensure client satisfaction.
- Maintain detailed records of customer interactions.
Required Qualifications
- Strong communication and problem-solving skills.
- Attention to detail and ability to work independently.
- Reliable internet connection and a dedicated workspace.
Benefits & Perks
- Fully remote work environment.
- Comprehensive training and ongoing support.
- Competitive hourly pay
- Opportunities for growth within the company.
Required Skills
remote work
account management
communication
payment processing
customer service
billing inquiries
problem solving