Remote Customer Service Representative

My Modern Desk22 days ago
San Antonio, TX
Remote
Full-time
Junior Level (1-3 years)
$18-$21 Hourly

Job Description

Position Overview

As a Remote Billing Support Representative, you will assist customers with billing inquiries, payment processing, and account updates. This role is fully remote, offering flexibility and an opportunity to make a meaningful impact on our clients' experiences.

We are a growing company looking to hire motivated individuals!

Key Responsibilities

  • Respond to customer billing inquiries via phone, email, or chat.
  • Process payments, issue refunds, and update account information as needed.
  • Resolve billing discrepancies with accuracy and efficiency.
  • Provide clear and empathetic communication to ensure client satisfaction.
  • Maintain detailed records of customer interactions.

Required Qualifications

  • Strong communication and problem-solving skills.
  • Attention to detail and ability to work independently.
  • Reliable internet connection and a dedicated workspace.

Benefits & Perks

  • Fully remote work environment.
  • Comprehensive training and ongoing support.
  • Competitive hourly pay
  • Opportunities for growth within the company.

Required Skills

remote work
account management
communication
payment processing
customer service
billing inquiries
problem solving