Service Associate - Baltimore, MD

Position Overview

Join Stryker, recognized as one of the World’s Best Workplaces by Fortune Magazine, as a Service Associate. In this role, you will be responsible for collecting single-use medical devices at hospitals within your territory and engaging with hospital staff to deliver optimal customer service and training on the proper use of Stryker Sustainability Solution’s bins. You will also partner with sales representatives to manage inventory and supply materials. This is a field-based role requiring approximately 20% travel.

Key Responsibilities

• Collect single-use devices at designated hospitals.
• Engage with hospital staff to provide training and education on proper device usage and Stryker’s Sustainability Solutions.
• Partner with sales representatives to manage inventory and ensure timely supply of materials.
• Serve as a key point of contact to support customer service and relationship building.

Required Qualifications

• Physically able to lift up to 40 pounds daily.
• Valid and unrestricted driver’s license with appropriate insurance.
• High School Diploma or GED.
• Must have a personal vehicle (expected to drive 80-100 miles/day depending on territory).

Benefits & Perks

• Bonuses and Total Rewards Package: Includes 12 paid holidays along with service and performance awards.
• Healthcare & Insurance Benefits: Medical, prescription drug, dental, vision, critical illness, accident, and hospital indemnity insurance, plus personalized healthcare support and wellness programs.
• Retirement & Financial Benefits: 401(k) plan, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), and Employee Stock Purchase Plan (ESPP), along with basic life and AD&D insurance and short-term disability insurance.
• Additional Perks: Various social and recreational activities, innovative product exposure, and a dynamic work culture.