Medical Office Specialist

HCA Healthcare10 months ago
Smyrna, TN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

At StoneCrest Family Practice, part of HCA Healthcare, we are seeking a Medical Office Specialist whose passion for creating positive patient interactions is valued. This full‑time role (Monday–Friday, days; no nights, on call, weekends, or holidays) involves managing front office functions such as patient check‑in/check‑out, scheduling, insurance verification, and answering phones; filing and retrieving medical records; and processing co‑pays. Join our dedicated team and make a meaningful impact on patient care.

Key Responsibilities

  • Manage all front office functions including patient relations, check‑in/check‑out, scheduling, insurance verification, and answering phones.
  • Oversee filing and retrieval of medical records and patient information.
  • Assist with collecting and recording co‑pays (cash and/or charge) and balancing daily transactions.

Required Qualifications

  • One year of experience in a medical office setting is preferred.
  • Experience using an EHR system is highly preferred.

Benefits & Perks

  • Comprehensive medical coverage with prescription drug and behavioral health services, including free telemedicine and AirMed medical transportation.
  • Options for dental and vision benefits, life and disability coverage, and supplemental health protection plans (accident, critical illness, hospital indemnity), along with auto/home insurance and more.
  • Free counseling services and resources for emotional, physical, and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support including fertility, family building benefits with Progyny, and adoption assistance.
  • Referral services for child, elder, and pet care, as well as home/auto repair and event planning.
  • Consumer discounts through Abenity and other programs.
  • Retirement readiness with rollover assistance services and preferred banking partnerships.
  • Education assistance covering tuition, student loans, certification support, and dependent scholarships.
  • Colleague recognition program and a robust Time Away From Work Program (paid time off, family leave, and disability coverage).
  • Employee Health Assistance Fund offering free coverage for eligible full‑time and part‑time colleagues.

Required Skills

Clerical Operations
Electronic Health Record (EHR) Systems
Cash Handling
Patient Relations
Insurance Verification
Scheduling
Customer Service
Medical Records Management