Customer Service Representative - State Farm Agent Team Member
Carol Jones - State Farm Agentabout 1 month ago
College Park, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Benefits:
- Bonus based on performance
- Paid time off
- Training & development
ROLE DESCRIPTION:
We are seeking motivated and customer-focused individuals to join our growing insurance agency. This role is ideal for someone who thrives in a sales-driven environment while delivering exceptional service to clients.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Maintain accurate client records and follow agency procedures
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Meet and exceed monthly sales targets
- Effectively deliver information to clients concerning polices, needs and services.
- Excellent problem-solving ability
QUALIFICATIONS:
- Active Property & Casualty License (P&C) required
- Life & Health License required within 90 days of hire
- Excellent communication and interpersonal skills
- Proven ability to meet sales goals
BENEFITS:
- Salary pay plus commission/bonus
- Paid time off
- Health benefits
- Valuable career-building experience
Required Skills
Record Keeping
Insurance Knowledge
Client Relationship Management
Communication
Problem Solving
Sales
Customer Service
Interpersonal Skills