Customer Service Representative - State Farm Agent Team Member

Carol Jones - State Farm Agentabout 1 month ago
College Park, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Benefits:

  • Bonus based on performance
  • Paid time off
  • Training & development

ROLE DESCRIPTION:

We are seeking motivated and customer-focused individuals to join our growing insurance agency. This role is ideal for someone who thrives in a sales-driven environment while delivering exceptional service to clients.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers as needed.
  • Maintain accurate client records and follow agency procedures
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
  • Meet and exceed monthly sales targets
  • Effectively deliver information to clients concerning polices, needs and services.
  • Excellent problem-solving ability

QUALIFICATIONS:

  • Active Property & Casualty License (P&C) required
  • Life & Health License required within 90 days of hire
  • Excellent communication and interpersonal skills
  • Proven ability to meet sales goals

BENEFITS:

  • Salary pay plus commission/bonus
  • Paid time off
  • Health benefits
  • Valuable career-building experience

Required Skills

Record Keeping
Insurance Knowledge
Client Relationship Management
Communication
Problem Solving
Sales
Customer Service
Interpersonal Skills