Entry Level Computer Operator - Temporary

Position Overview

TekSynap is seeking a motivated and detail-oriented Entry Level Computer Operator to support a high-impact, time-sensitive project involving the setup of new hardware equipment at approximately 1,650 desk locations across DLA-supported sites. This role is part of a temporary surge effort aligned to the ESD III contract. The ideal candidate thrives in fast-paced environments and is capable of transitioning between project-based deployments and daily operational support. TekSynap is a fast growing high-tech company that understands the pace of technology today and the need for a comprehensive, well-planned information management environment. “Technology moving at the speed of thought” embodies these principles.

Key Responsibilities

• Hardware Deployment (Project-Specific Duties):
  • Install and configure workstation setups at approximately 1,650 desk locations.
  • Equipment includes: two monitors, docking station, laptop, keyboard, and mouse.
  • Ensure all equipment is properly connected, cable-managed, and functioning according to specifications.
  • Follow a standardized checklist and project SOP for quality control.
  • Coordinate with site leads and users for scheduling and placement.
  • Log deployments and update inventory records in coordination with asset management personnel.
  • Participate in project kickoffs, site surveys, post-installation reviews, and sustainment handoffs.
• General IT Field Technician Duties:
  • Assist in performing technical operations and testing of fully integrated computer-based systems under supervision.
  • Manage and prioritize assigned tickets in the ITSM tool (e.g., ServiceNow) and provide timely resolutions.
  • Seamlessly shift between routine service support and special project workstreams.
  • Follow technical guidance, SOPs, and directives from contract/government leadership.
  • Operate various system components, including laptops, desktops, docking stations, printers, and peripherals.
  • Perform minor troubleshooting and diagnostics for hardware/software issues.
  • Maintain effective communication with peers, customers, and leadership in a team-focused environment.
  • Operate and transport equipment locally using a personal vehicle, company van, or motorized cart, as needed.

Required Qualifications

• Active Secret clearance with IT-II sensitivity

Preferred Qualifications

• One (1) year of relevant experience
• One of the following active IAT II or III certifications: Security+ CE, CASP+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, DLA CE Cert IA Role/Function: Help Desk Tier II & III (may be obtained on day 1)
• Must have a valid state driver's license, personal vehicle, and proof of insurance

Benefits & Perks

• Health
• Dental
• Vision
• 401K
• Life Insurance
• Short-term Disability
• Long-term Disability
• Vacation Time
• Holidays