Ward Clerk- Full Time Days

Position Overview

Loretto Hospital is a safety-net hospital serving more than 33,000 patients each year in Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto Hospital is committed to providing patient-centered, holistic, and safe health care. We are currently seeking a Ward Clerk for our Med/Surg Department. In this role, you will assist the charge nurse by coordinating patient care flow, maintaining accurate records, managing communications, and ensuring a safe and orderly environment while supporting patients, visitors, and staff.

Key Responsibilities

• Answers phone calls courteously and efficiently, directing or relaying messages to the appropriate staff.
• Transcribes designated non-medication physician orders accurately.
• Maintains all medical records with appropriate forms, posts lab and X-ray reports, and organizes chart documents correctly.
• Utilizes computer system functions for admissions, transfers, discharges, requisitions, charges, and order entry.
• Ensures adequate supplies of forms (flow sheets, consents, restraint forms, standing orders, protocols, progress notes, etc.) are available in the unit.
• Posts reminders and maintains the communication book, logs, and bulletin boards.
• Monitors and maintains stock levels of supplies and equipment, anticipating changing demands.
• Assists in cleaning, straightening, or organizing staff spaces on the unit.
• Informs visitors and guests about unit policies including visiting hours, patient confidentiality, and other regulations.
• Completes work orders and follows up with the charge nurse and Clinical Director regarding equipment issues or safety concerns.
• Adheres to Loretto Hospital’s compliance standards, including following the Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps current with all pertinent federal, state, and hospital regulations, laws, and policies.
• Ensures staff receive training and evaluation on compliance policies and procedures relevant to their roles.
• Performs other duties as assigned.

Required Qualifications

• High School Diploma or GED Required
• Current BLS Certification
• Proficient clerical skills including filing, phone handling, and copying with clear, concise communication abilities.
• Effective communication skills and accurate mathematical calculation ability.

Benefits & Perks

• Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive benefits package including health, dental, vision, retirement savings plans, and paid time off.
• Career Development: Join a vibrant community of professionals dedicated to excellent patient care and supported growth in allied health, support services, clinical, nursing, and administration fields.
• Work Environment: Be part of a community-focused hospital where patients come first and teamwork and customer service are highly valued.