Entry-Level IT Helpdesk Support Assistant

Entry Level Technology Jobs11 days ago
Daytona Beach, FL
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, awell-known companylocated in Daytona Beach, is hiringComputer Support Assistantsto join theirHelp Desk team. The role is central to providing technical assistance and support for computer systems, hardware, and software within the organization. As a Computer Support Assistant, you will support the Help Desk Support Specialists, working collaboratively with the entire IT team to address user issues, answer inquiries, and ensure smooth day-to-day operations.

Key Responsibilities

  • Support the Help Desk Support Specialists in troubleshooting computer system, hardware, and software issues.
  • Answer users' questions and provide clear guidance on basic system and computer functions.
  • Conduct basic user training on system functionalities.
  • Address and resolve system and user issues in a timely and professional manner.
  • Collaborate with the entire IT team to ensure consistent and effective technical support across the company.

Required Skills

Customer Support
Technical Assistance
Software Troubleshooting
Issue Resolution
User Training
Hardware Troubleshooting