Breakfast Attendant

Position Overview

Breakfast Host is responsible for providing outstanding guest service, greeting, and serving hotel guests in the breakfast area. Responsible for maintaining the breakfast buffet service during breakfast hours and ensuring smooth operations of the breakfast area daily.

Key Responsibilities

• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Ensure smooth service each morning.
• Respond to guest requests in a friendly, professional manner. Resolve any guest complaints regarding the breakfast area, and when necessary, request assistance from the General Manager.
• Maintain a high level of professional appearance and demeanor.
• Maintain the highest level of confidentiality in all areas.
• Remain available in the breakfast area during posted hours to ensure all guest needs are met.
• Set up the breakfast buffet including hot food items, and maintain it through breakfast hours.
• Keep the breakfast area clean and stocked throughout the day (e.g., stock paper products, glassware, food items as required, empty trash, and clean tables).
• Follow all Federal, State, and Local health and safety procedures at all times, including wearing gloves, proper hand washing, maintaining correct food temperatures, and safe food storage.
• Complete training in security, alcohol service, and health and safety, ensuring all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are followed.
• Clean the breakfast area and kitchen each day by washing dishes, tables, chairs, and equipment, and ensure all areas are sanitized to meet Federal, State, and Local guidelines.
• Restock the breakfast area and prepare it for the next day.
• Ensure inventory is at an adequate level and follow property ordering guidelines for replenishment, including conducting monthly inventory as required.
• Remain professional in appearance at all times by following brand uniform requirements.
• Demonstrate good communication skills and effectively convey information and ideas.
• Participate in and support a positive, enjoyable work environment.
• Hold an understanding of hotel products and services (e.g., food and beverage, recreation).
• Perform other duties as assigned.