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Customer Service / Receptionist - William Baca Insurance Agency - Full-time

Workforce Solutions Capital Area9 months ago
Austin, Texas, United States
On-site
Full-time
Junior Level (1-3 years)
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Job Description

Position Overview

*Note: This is a subsidized employment position available through Workforce Solutions Capital Area. All candidates will be considered after program eligibility is confirmed.

Title: Customer Service/Receptionist
Location: 2121 East 6th St., Suite 102
Salary: $15/hour
Hours: 30-40 hours/week; Mon-Fri

William Baca Insurance Agency is seeking an outgoing Office Assistant/Receptionist to support a variety of clerical and administrative duties. In this role, you will greet clients, answer phones, schedule appointments, respond to emails, manage mail correspondence, assist with invoicing, update client files, and order office supplies. As the first point of contact, maintaining a professional appearance at all times is essential.

Key Responsibilities

  • Answer phones and take messages
  • Accept incoming customer requests and questions
  • Schedule appointments
  • Respond to emails
  • Manage mail correspondence
  • Greet clients and visitors
  • Help maintain office calendar
  • Assist with invoicing
  • Perform data entry and filing tasks
  • Manage inventory of office supplies

Required Skills

Respond to emails
Schedule appointments
Accept incoming customer requests and questions
Greet clients and visitors
Assist with invoicing
Perform data entry and filing tasks
Answer phones and take messages
Manage mail correspondence
Help maintain office calendar
Manage inventory of office supplies