Senior Solutions Engineer

Position Overview

Wise is a global technology company dedicated to building the best way to move and manage the world’s money. We’re looking for a Senior Solutions Engineer to join our growing team in Austin, Texas. Location: Austin, Texas. In this role, you will be a key member of the Wise Platform team, working with financial institutions and major tech companies globally to deliver our international finance products via a public API. You will help drive Wise’s growth by enabling smooth integrations with partners while continuously enhancing our product capabilities.

Key Responsibilities

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale.
• Ensure partners deliver the best integration within their constraints for an excellent customer experience.
• Assist partners in the implementation phase by defining technical solutions and documenting requirements.
• Support business development by aiding larger partners with novel feature requirements, including technical scoping and feature design.
• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team.
• Collaborate with Implementation Managers, Product Managers, and Engineers to make informed product and project decisions.
• Design and develop new features for Wise services and expose them on the public API when needed.
• Work on scaling Wise Platform into new regions and overcome associated challenges.
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations.
• Collaborate with the technical presales team to support the sales cycle and secure new partnerships.
• Enhance internal processes to handle multiple integrations in parallel.
• Troubleshoot, test, and resolve technical issues, assisting the API support team with complex problems.

Benefits & Perks

• Choose your own path to success – you’ll have the freedom to define the vision and responsibility for making it happen.
• Identify problems and unlock opportunities for Wise and its partners through innovative technology solutions.
• Inspire other teams internally and externally with your ideas, knowledge, and self-starter attitude.
• Travel to work with teams in Tallinn, London, and New York, as well as visit partners across North America.