IT Technician (Part-time, OPS) (Panama City Campus)
Job Description
Position Overview
Florida State University is one of the nation's top 25 public universities. FSU Panama City, part of Technology Services, amplifies the university's commitment to preserve, expand, and disseminate knowledge across the sciences, technology, arts, humanities, and human services. Located 100 miles west of Tallahassee on the beautiful North St. Andrews Bay and only three miles from the sparkling waters of the Gulf of Mexico, the campus provides a personalized academic experience with a low faculty-to-student ratio. For more information, visit
https://pc.fsu.edu/promise and https://pc.fsu.edu/.
Location: FSU Panama City, Technology Services
Salary: $14 - $17 per hour, commensurate with education and experience
Schedule: 29 hours weekly, Monday-Friday, 8:00 am to 5:00 pm with a one-hour lunch. A flexible schedule is required for occasional events.
Key Responsibilities
- Providing excellent service to the FSU Panama City campus (faculty, staff, and students) across a range of computing support activities.
- Provide computer support, including hardware repair, software installation, and troubleshooting.
- Assist with classroom technology and distance learning support.
- Assist with the setup of A/V equipment for on-campus events.
- FSU Tech Services staff will provide on-site training to the selected candidate.
Required Qualifications
- High school diploma or equivalency and one year of experience, or a combination of post-high school education and experience equal to one year.
- Willingness to learn and an aptitude for an IT environment.
- Experience with Microsoft Windows and Microsoft Office.
- Basic network configuration and troubleshooting skills.
- Experience documenting both new and existing processes.
- Ability to prioritize, organize, and execute multiple work assignments simultaneously.
- Experience working successfully in a team-oriented environment.
- Ability to comprehend technical documents and manuals.
- Physical ability to climb ladders and lift/carry a minimum of 35 lbs.
Preferred Qualifications
- A+ certification or equivalent experience demonstrating the requisite knowledge.
- Experience with A/V equipment and various classroom technologies.
- Strong customer service experience.