PT Customer Service Representative - Work From Home
Archive Resaleabout 1 year ago
Peachtree City, Georgia, United States
Remote
Part-time
Junior Level (1-3 years)
Job Description
Position Overview
As a Customer Service Rep at Archive Resale, you will provide exceptional customer service to clients through phone, email, and chat; troubleshoot and guide customers through any questions or concerns; utilize company software to track and update customer information; maintain product knowledge and assist customers with product inquiries; and collaborate with other team members to meet and exceed customer satisfaction goals. This is a Remote role available anywhere in the U.S. with a compensation of Up to $25 per hour. Hiring Immediately.
Key Responsibilities
- Provide exceptional customer service to clients through phone, email, and chat.
- Troubleshoot and guide customers through any questions or concerns.
- Utilize company software to track and update customer information.
- Maintain product knowledge and assist customers with product inquiries.
- Collaborate with other team members to meet and exceed customer satisfaction goals.
Required Skills
Remote Work
Customer Service
Email Support
Troubleshooting
Chat Support
Communication
Phone Support