PT Customer Service Representative - Work From Home

Archive Resaleabout 1 year ago
Peachtree City, Georgia, United States
Remote
Part-time
Junior Level (1-3 years)

Job Description

Position Overview

As a Customer Service Rep at Archive Resale, you will provide exceptional customer service to clients through phone, email, and chat; troubleshoot and guide customers through any questions or concerns; utilize company software to track and update customer information; maintain product knowledge and assist customers with product inquiries; and collaborate with other team members to meet and exceed customer satisfaction goals. This is a Remote role available anywhere in the U.S. with a compensation of Up to $25 per hour. Hiring Immediately.

Key Responsibilities

  • Provide exceptional customer service to clients through phone, email, and chat.
  • Troubleshoot and guide customers through any questions or concerns.
  • Utilize company software to track and update customer information.
  • Maintain product knowledge and assist customers with product inquiries.
  • Collaborate with other team members to meet and exceed customer satisfaction goals.

Required Skills

Remote Work
Customer Service
Email Support
Troubleshooting
Chat Support
Communication
Phone Support