Mail Operations Specialist (Max $20/hr W2)

Mail Operations Specialist (Max $20/hr W2)

Contract Finance

Required: High School Diploma or GED

Minimum of 3 years of experience in a related field (mailroom, shipping/receiving, operations, or administrative support)

The Mail Operations Specialist is responsible for the accurate, timely, and secure processing of incoming and outgoing mail, packages, and document scanning services. This role supports daily business operations by collaborating with internal stakeholders, maintaining mailroom organization, and ensuring compliance with safety, security, and information handling standards.

Responsibilities

Mail & Package Processing

• Receive, sort, and distribute all incoming US Government Client mail in a timely manner.
• Process and deliver incoming packages throughout the site.
• Prepare and ship all outgoing mail and packages using approved carriers.
• Track and document all outgoing shipments.
• Demonstrate a working knowledge of shipping options and provide cost-effective alternatives when appropriate.
• Collaborate with internal stakeholders to ensure accurate execution of mail and package requests.
• Maintain adequate inventory of mailroom supplies and materials.

Scanning & Document Services

• Scan documents per departmental requests and established specifications.
• Ensure accurate indexing, file naming, and quality control of scanned documents.

Documentation & Storage Coordination

• Coordinate requests related to document storage and retrieval.
• Support proper handling and organization of physical records in accordance with company guidelines.

Mailroom Operations & Support

• Maintain organization, cleanliness, and efficiency of the mailroom area.
• Operate mailroom equipment including postage meters, scanners, photocopiers, and pallet jacks (manual and powered).
• Provide backup assistance to the team as needed, including vendor escorting, guard coverage, and other assigned operational support tasks.

Safety, Security & Compliance

• Identify and report workplace risks to appropriate team members or management.
• Actively manage and monitor risks within the scope of responsibility, including information security risks.
• Follow all safety, security, and handling procedures related to mail, packages, and documentation.

Additional Responsibilities

• After-hours work may be required on occasion.
• Minimal travel may be required.
• Perform other related duties as assigned.

All your information will be kept confidential according to EEO guidelines.