Client Service Specialist - Entry Level

ETM Group9 months ago
New York, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

If you're ready to embark on a path that fosters growth, learning, and hands-on experience in client relations, consider joining us as an Entry Level Client Service Specialist. In this role, you will engage directly with potential customers at their residences, promote our clients' products or services, and drive sales growth while building lasting relationships in the local community.

Key Responsibilities

  • Qualify leads by assessing their needs and interest levels.
  • Create and deliver compelling sales presentations tailored to address specific customer needs and concerns.
  • Clearly explain how the products or services meet customers' needs.
  • Develop a deep understanding of our clients' offerings to drive effective sales initiatives.
  • Submit daily or weekly reports to the sales manager detailing progress and results.
  • Attend regular training sessions to enhance product knowledge and sales techniques.
  • Provide accurate and persuasive information to alleviate concerns and encourage a positive response.
  • Conduct all interactions respectfully and professionally, upholding company ethics and values.

Required Qualifications

  • Strong communication and interpersonal skills.
  • Persuasive and confident demeanor.
  • Resilience and persistence to handle rejection and objections.
  • Basic math skills for pricing and calculations.
  • Ability to work independently and manage time effectively.
  • Physical stamina for walking and standing for extended periods.

Benefits & Perks

  • Competitive Compensation
  • Comprehensive Benefits
  • Supportive Team Environment

Required Skills

communication
customer service
client relations
time management
basic math
resilience
sales presentation
interpersonal skills