On-Site IT Support Specialist – Customer Experience

Grant Thornton7 days ago
Chicago, IL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Grant Thornton is looking for an IT Field Desktop Technician in Chicago, IL.

Job Description

You will provide enhanced on-site and remote IT customer support, ensuring a seamless experience for clients. Candidates should have a college degree or equivalent experience and 1 to 3 years in field service support.

Responsibilities

Key responsibilities include:

  • Troubleshooting and managing software/hardware issues.

Salary and Benefits

Salary Range: $60,000–$90,000

Benefits: Medical and 401(k) options.

Required Skills

Customer service
Troubleshooting
Software support
Hardware support
Field service management