On-Site IT Support Specialist – Customer Experience
Grant Thornton7 days ago
Chicago, IL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Grant Thornton is looking for an IT Field Desktop Technician in Chicago, IL.
Job Description
You will provide enhanced on-site and remote IT customer support, ensuring a seamless experience for clients. Candidates should have a college degree or equivalent experience and 1 to 3 years in field service support.
Responsibilities
Key responsibilities include:
- Troubleshooting and managing software/hardware issues.
Salary and Benefits
Salary Range: $60,000–$90,000
Benefits: Medical and 401(k) options.
Required Skills
Customer service
Troubleshooting
Software support
Hardware support
Field service management