Sr Account Manager

Position Overview

Schedule: Standard (Mon-Fri)
Location: Environmental Conditions Office

When you're part of the team at Thermo Fisher Scientific, you'll do important work – from helping customers in finding cures for cancer and protecting the environment to ensuring our food is safe. As the world leader in serving science, we empower our people to advance innovative technologies, develop meaningful solutions, and build exciting careers. With revenues of $45 billion and the largest investment in R&D in the industry, we provide our 130,000 outstanding minds with the resources and opportunities to create significant contributions to the world. The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers that accelerate breakthrough discoveries and change the world.

Key Responsibilities

• Responsibilities: Own all sales/account management responsibilities for specified Life Science Electron Microscopy products at Academic and Governmental sites, including resolving any sales‐related issues.
• Understand and align with business goals.
• Define, align, and implement Account Strategy.
• Maintain accurate quarterly booking forecasts and provide regular updates to management.
• Address budget issues at customer sites and take strategic actions to overcome them.
• Confirm that system configurations, specifications, and acceptance conditions are appropriate for closing orders.
• Build a professional network within the customer space to access new customers and accounts.
• Coordinate system demonstrations with application engineers and product marketing managers.
• Lead the sales booking process.
• Coordinate with the Account Service Group and Application Engineers to resolve product issues in the field.
• Collaborate with Field Service to achieve excellent customer satisfaction.
• Engage in continuous education to keep pace with advancements in the field.

Required Qualifications

• University bachelor's degree, preferably in Life Science, BioChemistry, Physics, or Engineering.
• 8+ years of sales management experience in a related product area.
• Highly developed negotiation skills for customer interactions and closing sales.
• Excellent interpersonal skills with the ability to communicate clearly to a diverse audience.
• Systematic problem solving in collaboration with customers and the account team.
• Strong presentation skills with the ability to create materials for both internal and external audiences.
• Ability to work effectively in a team-oriented, matrixed environment with diverse collaborators.
• Willingness and ability to travel to customer sites and factory locations locally and internationally (50% or more).

Preferred Qualifications

• Miller-Heiman strategic and conceptual selling experience.
• Experience in managing capital equipment sales.

Benefits & Perks

• Salary: $95,000.00-$142,475.00
• Benefits: Comprehensive Total Rewards package including a choice of national medical, dental, and vision plans (with health incentive programs), employee assistance and family support programs, commuter benefits, tuition reimbursement, at least 120 hours of paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability coverage, competitive retirement and savings programs (including a 401(k) plan), and an Employees' Stock Purchase Plan (ESPP).