Field Services Technician (Fresno)
WiZiX Technology Group, Inc7 months ago
Fresno, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
WiZiX Technology Group is seeking an experienced Field Service Technician responsible for a full range of repairs and service procedures on copiers/printers. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! This role requires good communication skills, a valid driver's license with a clean DMV record, stable work history and the ability to perform some lifting.
Key Responsibilities
- Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
- Providing high-quality technical support to our customer base
- Communicating with customers to ensure satisfaction
- Developing options to solve unusual problems
- Managing time, resources and territorial considerations
Required Qualifications
- Valid driver's license with a clean DMV record
- Good communication skills
- Mechanical and Electrical Mindset
- IT literate
- Strong computer knowledge
Preferred Qualifications
- Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers
- Production experience is a plus
Benefits & Perks
- Career Growth Opportunities
- Training and Certification Programs
- Long-Term Employment Stability
- A Culture of Growth
Required Skills
repairs and maintenance
communication
mechanical and electrical troubleshooting
troubleshooting
technical support
problem-solving
customer service
IT literacy
time management
equipment repair