Hybrid IT Help Desk Specialist II - Frontline Support

Intelliguard Group, LLC is seeking a hands-on Help Desk Support Specialist

to be the first point of contact for end-user technology issues. You will troubleshoot hardware, software, email, and connectivity while coordinating with senior IT staff or external vendors on server, network, and security infrastructure.

You will own the end-user experience and keep clear documentation of incidents and resolutions.