Digital Content QA Analyst

Position Overview

TheContent QA Analystworks in partnership with UX developers ensuring all digital content is accurate, meets ADA standards, and is accessible to non-sighted users prior to launch. This role also manages day-to-day relationships with vendors and cross-functional partners to deliver a best in class consumer experience at Carhartt.

Key Responsibilities

• Execute quality assurance testing across mobile, tablet, and desktop devices to ensure content looks good, works as intended, and is ADA compliant.
• Conduct testing on select third party functionality and document actual vs. expected results.
• Maintain and update QA checklists while training other associates on their use.
• Participate actively in scrums, grooming sessions, and sprint retrospectives.
• Manage day-to-day relationships with vendors including Emplifi and Pixlee.
• Collaborate with the Social Media Specialist to support campaigns by soliciting user content.
• Review and confirm that product data, pricing, and details are updated successfully across global websites.
• Support the creation and testing of new promotions and discounts for global websites.

Required Qualifications

• Bachelor’s degree required
• At least 1 year of Quality Assurance Testing experience for websites, mobile, or retail applications
• Excellent attention to detail with a focus on user experience
• Strong ability to quickly understand, document, and report defects/bugs
• Effective communication skills for identifying and resolving issues
• Ability to work under deadlines while managing multiple projects in a fast-paced environment
• Organizational, communication, and interpersonal skills with a strong commitment to collaboration
• Basic knowledge of Photoshop, HTML, and Microsoft Office applications (Microsoft Excel preferred)
• Experience working in a professional corporate setting
• Physical ability to work in a mix of home and typical office environments and occasional travel (less than 10%)

Preferred Qualifications

• Basic knowledge of Azure DevOps and Figma

Benefits & Perks

• Compensation:Competitive salary
• Benefits:Comprehensive benefits package as detailed on the Carhartt Benefits website
• Remote work options
• Tobacco-free workplace