Warranty Clerk

Bentley Jacksonville10 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We are always on the lookout for positive and organized people to join us as a Warranty Clerk.

Key Responsibilities

  • Ensure the proper submission of claims to the manufacturer or warranty provider
  • Adhere to manufacturer and other warranty providers’ policies and procedures
  • Review and ensure all paperwork accompany repair orders as per manufacturer’s procedures
  • Submit warranty claims in a timely and efficient manner
  • Maintain proper records of all claims submitted, rejected, and pending and keep track of these throughout the process
  • Other tasks as assigned

Required Qualifications

  • 1 years’ previous experience in a similar position
  • Knowledge of the automotive industry
  • People focused with excellent customer service skills
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Professional appearance with a strong work ethic
  • Valid and clean driver’s license

Preferred Qualifications

  • CDK experience preferred
  • Proficient computer skills preferred
  • Bilingual preferred (English and Spanish)

Benefits & Perks

  • Medical Plan, Dental Plan, Vision Plan
  • 401(k) Savings Plan
  • Supplemental Insurances
  • Paid Vacation time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Required Skills

Record Keeping
CDK Experience
Organizational Skills
Time Management
Bilingual (English/Spanish)
Automotive Industry Knowledge
Warranty Claims Submission
Customer Service