Remote Pharmacy Support Call Center Agent ( )

IQVIA13 days ago
New York, NY, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Description

A healthcare solutions provider is seeking a Bi-lingual Pharmacy Support Call Center Representative for a remote role. This position involves assisting patients and healthcare professionals with payment solutions, managing inquiries, and resolving issues primarily through voice and digital communication. Applicants should have pharmacy technician experience, bilingual skills in English and Spanish, and must hold a high school diploma.

The role requires working 40 hours per week with a pay rate of $18.00 per hour.

Required Skills

Bi-lingual in English and Spanish
Issue resolution
Payment solutions assistance
Voice and digital communication
Customer service
Pharmacy technician experience