Insurance Customer Service Consultant

Position Overview

We are offering two full-time positions to handle incoming phone calls and follow up with our customers. Our service connects truckers seeking insurance with the agencies that can help them. Work is performed remotely, so all you need is a quiet space, fast internet, and a computer. Choose the shift that best fits you:

• Position 1: 12:00 pm – 9:00 pm, Monday-Thursday and 12:00 pm – 7:00 pm on Fridays (with an hour for lunch).
• Position 2: 9:00 am – 6:00 pm, Monday-Friday (with an hour for lunch).

Compensation: $40,000.00 per year.

Key Responsibilities

• Handle incoming phone calls and follow up with customers.
• Connect truckers with insurance agencies via telephone.
• Adhere to the assigned shift schedule with punctuality and professionalism.
• Maintain a positive and energetic phone presence.
• Provide world-class customer service while upholding our company’s positive approach.

Required Qualifications

• Great rapport building skills and a heart that truly cares about helping people.
• Ability to engage effectively in lengthy phone conversations.
• Strong verbal communication skills and a professional phone presence.
• Energetic, positive, and clear, concise, and direct communication style.
• Strong computer skills and the ability to follow best practices.
• Team player who takes pride in delivering excellent work.
• Must reside in South Carolina.

Benefits & Perks

• Paid Time Off
• Paid Holidays
• Paid Training
• Work from Home