Patient Care Front Desk Specialist

Duly Healthcare5 months ago
Orland Park, IL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

A healthcare provider in Orland Park is seeking a Patient Care Front Desk Specialist (Medical Receptionist) to provide excellent service, assist patients, and manage office tasks. In this role, you will welcome visitors, handle appointment scheduling, and ensure a smooth flow in the clinic. This full-time role offers a competitive pay range and an array of benefits including comprehensive medical coverage and tuition reimbursement.

Key Responsibilities

  • Greet and welcome visitors while providing outstanding customer service.
  • Assist patients with inquiries and administrative tasks.
  • Schedule appointments and manage patient flow efficiently.
  • Maintain organized records using EPIC software.
  • Collaborate with the healthcare team to ensure smooth clinic operations.

Required Qualifications

  • Proven customer service experience, preferably in a medical setting.
  • Proficiency with EPIC software.
  • Strong multitasking, organizational, and communication skills.

Benefits & Perks

  • Competitive Pay Range
  • Comprehensive Medical Coverage
  • Tuition Reimbursement

Required Skills

Customer Service
Multitasking
EPIC Software
Office Administration
Appointment Scheduling