Medical Assistant - Fulltime

About the role

• The Medical Assistant is responsible for providing exceptional patient care in a fast-paced urgent care environment. This role supports providers with clinical and administrative duties along with front desk responsibilities. The ideal candidate is compassionate, adaptable, team-oriented, and committed to delivering an outstanding patient experience.

What you'll do

• Welcome patients and provide a warm, professional experience from check-in through discharge.
• Room patients and obtain vital signs, chief complaint, medical history, medication reconciliation, and allergies.
• Prepare patients for examination and assist providers during procedures.
• Perform point-of-care testing including COVID-19, Influenza, Strep, urinalysis, pregnancy testing, glucose testing, and other CLIA-waived testing.
• Collect and prepare laboratory specimens for processing and shipment.
• Administer medications, injections, and vaccinations as ordered by the provider and within scope of practice.
• Perform EKGs, wound care, splinting, suture removal, ear lavage, nebulizer treatments, and other clinical procedures as directed.
• Clean, disinfect, and stock exam rooms while maintaining infection prevention standards.
• Accurately document patient information and clinical tasks in the electronic medical record (EMR).

Administrative Duties

• Assist with patient registration, scheduling, insurance verification, and phone inquiries as needed.
• Maintain accurate documentation and complete assigned administrative tasks.
• Support inventory management by monitoring and restocking medical supplies.
• Assist with opening and closing clinic procedures.

Qualifications

• High school diploma or equivalent.
• Current Medical Assistant certification (or state-recognized equivalent)
• Current BLS (Basic Life Support) certification.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with electronic medical records (EMR).

Preferred

• Minimum of one year of experience in an urgent care, emergency department, or primary care setting.
• Experience with occupational medicine, workers' compensation, or pre-employment services.

Work Environment

• Fast-paced urgent care setting with scheduled and walk-in patients.
• May require weekends, evenings, and holiday shifts.
• Traveling to other locations as needed (Non-Negotiable)