Patient Care Technician-Medical

Position Overview

UnityPoint Health - Allen Hospital is seeking a Patient Care Technician- 4 Medical. The Patient Care Technician (PCT) assists in providing care and comfort for patients under the direct supervision of a Registered Nurse (RN). Responsibilities include reporting and recording observations that contribute to the efficient functionality of the department.

Key Responsibilities

• Partner with the RN and other healthcare team members to achieve patient care outcomes and goals as identified in the plan of care.
• Perform tasks as directed by the RN and other team members, seeking guidance when needed.
• Obtain, record, and accurately enter data into the EMR, ensuring documentation of patient care.
• Present factual, concise, and timely patient care information to the RN, healthcare team, patients, and family members.
• For Resource PCTs or those learning telesitter skills: demonstrate proficiency in using the telesitter software.
• Maintain continuous visual observation, using digital two-way audio to redirect patients when necessary, and alert nursing staff as required.
• Conduct detailed hand-offs that communicate treatment, assessment, education needs, and goals of care.
• Prioritize patient and workplace safety by preventing errors, accidents, and infections while reporting any concerns immediately.
• Maintain responsibility for the knowledge of conditions of assigned patients.

Required Qualifications

• Completion of a nursing assistant or equivalent course.
• Fluency in reading, writing, comprehending, and speaking English.
• Multicultural sensitivity and a customer/patient-focused approach.
• Basic Microsoft Office skills.
• Strong critical thinking skills with the ability to use independent judgment in decision-making.
• Capability to continuously monitor up to 15 patients on one screen while staying alert.
• Effective communication with patients using a microphone and headset.
• Discretion and courtesy when working with patients, visitors, and staff.
• Ability to prioritize multiple simultaneous situations.

Preferred Qualifications

• Six months of nursing assistant experience preferred.

Benefits & Perks

• Total Rewards program offering paid time off, parental leave, 401K matching, and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability, and even pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance.
• A culture committed to diversity, equity, and inclusion along with continuous professional development and community involvement.