Customer Service Associate

Position Overview

Starting hiring pay: $16. As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service by taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and engaging with guests. We are hiring immediately for all shifts – opening, closing, and everything in between. Whether you have previous experience in customer service, retail, or the restaurant industry or are just starting out, this entry-level position offers paid training to help you grow your Restaurant career. Additionally, within your first year, you can earn an extra up to $1.50 per hour through additional training, certifications, and performance evaluations. Raising Cane's appreciates & values individuality. EOE.

Key Responsibilities

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist, or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Maintain excellent verbal and written communication
• Ensure punctuality for scheduled shifts
• Clean tables, floors, and other areas of the Restaurant
• Take customer orders and process payments efficiently
• Follow proper safety procedures when handling and preparing food
• Multitask effectively in an upbeat, fast-paced environment

Required Qualifications

• Must be 16 years of age or older
• Team player with a positive attitude
• Excellent communicator, both verbally and in writing
• Happy, courteous, and enthusiastic
• Hardworking, attentive, responsible, and dependable
• Authentic and genuine, taking pride in doing a good job
• Provide quick and friendly service to all customers
• Work collaboratively as part of a team
• Perform well under pressure in a fast-paced environment
• Align with Raising Cane's culture by balancing hard work and having fun
• Take initiative and comply with company policies

Benefits & Perks

• Access to voluntary benefits through an insurance marketplace (Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal, Auto & Renter's Insurance, and ID Theft Protection)
• OnePass Gym Membership Program
• 401(k) with Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual work attire
• Flexible scheduling
• Perkspot Employee Discount Program
• Must satisfy hours requirement per year (*Locations may vary)