Storage System Administrator II and III

Position: Storage Support System Administrator II and III

Overview

Storage Support System Administrator II / III Job

Position: System Administrator II / III

Location: Bluffdale, UT

Category: Technical

Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)

Certification Requirement: DoD 8570 IAT II (Required)

Education Requirement: B.S. in technical discipline

Experience Requirement: Level II: 5+ with degree, 10+ without degree. Level III: 10+ with degree, 15+ without degree.

Compensation Range: 83,K

Position Overview

TAP Engineering is seeking System Administrators at the II and III levels to provide enterprise and HPC-focused Storage Sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the entire storage environment across two geographically dispersed locations, supporting heterogeneous, multi-vendor high-performance storage platforms, mass storage subsystems, and fiber channel interconnection fabrics.

This position operates in a complex computing environment and requires strong troubleshooting skills, operational discipline, and the ability to support mission-critical systems with high availability requirements.

Technical Environment

• Multi-vendor high-performance storage platforms
• Mass storage subsystems
• Fiber Channel interconnection fabrics
• Heterogeneous storage environments
• Linux, Unix, and Windows operating systems
• Client/server, storage, and network devices
• Enterprise and HPC computing environments
• Storage management and monitoring tools

Key Responsibilities (All Levels)

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Support day-to-day operations, monitoring, and incident response for storage environments
• Manage and sustain enterprise and HPC storage systems
• Support client/server, storage, and network devices
• Provide Tier 1 and Tier 2 support based on experience level
• Escalate issues appropriately and communicate status to Government and internal stakeholders
• Support dispatch operations for hardware-related issues and remain engaged through resolution
• Optimize system performance and resource utilization
• Perform system capacity analysis and planning
• Provide detailed troubleshooting and root cause analysis
• Document system configurations, procedures, and sustainment activities
• Follow Government-defined ticketing, change management, and operational procedures
• Maintain accurate system documentation and records

Level Differentiation

System Administrator II (Mid-Level)

• Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting
• Independently administers enterprise and HPC storage systems
• Provides Tier 1 and Tier 2 support, including advanced troubleshooting
• Performs root cause analysis and remediation
• Manages daily configuration and operational health of storage environments
• Supports multi-vendor storage platforms and fiber channel fabrics
• Executes storage deployments, upgrades, and transitions
• Provides detailed analysis and feedback for escalated incidents
• Serves as an escalation point for junior staff

System Administrator III (Senior / SME)

• Focus: Technical leadership, architecture, and complex problem resolution
• Serves as a technical lead and subject matter expert for storage environments
• Resolves highly complex storage, system, and integration issues
• Supports storage system design, architecture, and long-term planning
• Analyzes system interdependencies within enterprise and HPC environments
• Leads major incident response efforts
• Performs long-term capacity planning and optimization
• Provides detailed technical analysis and reporting for escalated issues
• Mentors junior administrators
• Acts as the final technical escalation authority

Required Qualifications (All Levels)

• Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)
• DoD 8570 IAT II certification
• Experience administering Linux-, Unix-, or Windows-based systems
• Experience supporting enterprise or HPC storage environments
• Strong troubleshooting and documentation skills
• Strong verbal and written communication skills
• Ability to support mission-critical systems in a 24/7 operational environment (as required)
• Ability to collaborate with Government and contractor