Pharmacy Technician II- Certified Retail Specialty
Cone Health7 months ago
Greensboro, NC, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
The Pharmacy Technician II Certified Retail Specialty
performs specialized functions necessary to assist pharmacists in providing safe, efficient, and cost-effective services. Working under moderate supervision, this role helps to maintain the workflow, inventory, billing and other pharmacy processes.
Essential Job Function
- Receives and transcribes orders, answers phones, and sells prescriptions in order to maintain the pharmacy workflow.
- Assists in inventory maintenance.
- Serves as a reference for other pharmacy technicians.
- Helps mentor employees through training and orientation processes.
- Leads and implements process improvement and departmental quality initiatives.
- Delivers quality customer service to every patient.
- Performs other duties as assigned.
Education
- Required: High School Diploma or equivalent
Experience
- Required: 2 years
Licensure/Certification/Listing
- Pharmacy Technician certification through PTCB or NHA prior to hire. Registered with the NC Board of Pharmacy within 30 days of hire.
Required Skills
Telephone Communication
Inventory Maintenance
Training and Mentoring
Prescription Sales
Pharmacy Workflow Management
Customer Service
Process Improvement