Night Auditor

Position Overview

The Springhill Suites by Marriott Seattle Downtown/South Lake Union, managed by Moody National Management LP, is seeking Night Auditors. As a Night Auditor, you'll combine your knack for numbers with a passion for guest service—ensuring accurate auditing, balancing, and reporting on transactions while building genuine connections with every guest. Compensation: Starting pay is $21.76/hour with a range of $13.33 to $29.85 per hour.

Key Responsibilities

• Audit, balance and report on all cash and credit transactions (including checks, deposits, counts, house charges, and promotional materials) in accordance with established policies and procedures.
• Prepare, verify, and report on room information to provide overall performance metrics.
• Perform Front Desk activities including guest check-ins and check-outs, and assist with luggage as needed.
• Respond to customer inquiries and resolve complaints regarding housekeeping or maintenance issues promptly and courteously.
• Carry guests’ luggage and deliver express check-out documents.
• Maintain the complimentary food & beverage station and assist with breakfast set-up as required.
• Accurately complete and enter reservation calls in the system, along with required logs and reports.
• Arrange alternative lodging for guests when necessary in accordance with established procedures.
• Perform other duties as assigned by management.

Required Qualifications

• High School Diploma / GED or equivalent work experience.
• At least 1 year of experience in a hotel environment.
• Intermediate proficiency with Front Desk computer systems.
• Excellent interpersonal, written, and verbal communication skills with strong telephone etiquette.
• Ability to compile mathematical facts and figures accurately while maintaining attention to detail.
• Effective time management, multi-tasking, and organizational skills.

Preferred Qualifications

• At least 1 year of experience in an accounting-related position.
• Second language proficiency is desirable.
• Strong teamwork, customer service, and problem solving skills.
• Traits such as being enthusiastic, dedicated, loyal, detail oriented, and a self-starter.

Benefits & Perks

• Competitive pay with performance incentives.
• Flexible scheduling opportunities for full-time associates.
• Paid time off to support work-life balance.
• Comprehensive benefits including medical, dental, vision, and 401(k) with Employer Match.