Field Service Tech - Trenton NJ

Position Overview

Lifecycle Services, a premier brand within Duravant’s family of companies, is the global source for parts and service support. In this full-time Field Service Technician role at FMH Conveyors, you will manage total equipment lifecycle management – including installation, start-up/commissioning, preventive maintenance, emergency repairs, audits, and training – while traveling up to 80%. Join a connected service organization dedicated to maximizing equipment performance and delivering exceptional customer support on a global scale.

Key Responsibilities

• Conduct field service calls at customer sites to perform installation, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training services.
• Perform mechanical and electrical modifications including PLC program adjustments and servo drive configuration.
• Hold site meetings to explain job scope, review work completed, and train customer personnel on operation and maintenance.
• Achieve service delivery goals with a focus on response time, first-time fix, and high customer satisfaction.
• Communicate effectively with field service management and internal service support teams to swiftly resolve issues.
• Provide feedback on equipment reliability to quality engineering and collaborate on improvement initiatives.
• Comply with industry, company, and customer safety practices and ensure paperwork, timesheets, CRM entries, and expenses are completed promptly.
• Occasionally support technical functions and final assurance activities at Lifecycle Services headquarters.

Required Qualifications

• AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics is desired.
• Minimum 3 years’ experience working with mechanical, electrical, and pneumatic components, as well as HMI systems.
• At least 3 years’ experience diagnosing, troubleshooting, and repairing electronics and mechanical machine issues in the field.
• Experience with AB CompactLogix PLC and RSLogix500/5000 programming, including minor modifications and network troubleshooting.
• Ability to interpret complex technical schematics involving mechanics and electronics.
• Skilled in Variable Frequency Drive (VFD) parameter configuration and servo drives/motors setup.
• Valid driver’s license and the ability to qualify for a US passport.

Benefits & Perks

• Compensation: Competitive salary and compensation package.
• Benefits: Comprehensive packages including Medical, Dental, Vision, Flexible Spending Accounts, Health Savings Account, Life Insurance, and Disability coverage.
• Development: Access to education, training programs, and career growth opportunities.
• Time Off: Paid holidays and generous paid time off to support work–life balance.